Processing a Delivery

After you have placed your order all products we have in stock at our warehouse will be processed and despatched within 48 hours of placing the order – for items we don't have in stock, please see “out of stock” details shown below. (Orders placed after 11.00am on a Friday may not be processed until the following Monday).

Out of Stock

We are a small independently run company. We monitor our stock levels closely and endeavour to keep all stock lines on our shelves. However, the demand sometimes exceeds our available supply. In these instances we look to replenish our stock immediately, most products we sell are freely available for re-order from our suppliers and generally arrive to us, and are posted out to you within 7 days of us ordering them.

In rare instances there are products that the manufacturer’s stock levels are low, we will advise you by email or letter if any product/s you have ordered are out of stock with the manufacturer and with the expected delivery date.

Returns Exchanges & Faulty Goods

If you need to return an unworn item, please complete the simple to use returns form enclosed with your order. Return the goods unworn with all labels intact and in the original packaging within 7 days and we will happily exchange or refund the cost of goods in full. You will not be asked to pay any additional postage if you request an exchange.

When returning the goods the parcel and postage is your responsibility until it reaches us. We suggest that you obtain a proof of postage form from your Post Office. This is in addition to your statutory rights. More information regarding returns policy can be found in our Delivery seccion

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes: your name, address, phone number and email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, you should Contact us 

Payment:  We accept PayPal, safe online payments that allow you to pay with your credit or debit card.